Terms and Conditions
Last updated: 20 September 2023
These Terms and Conditions ("Terms") govern your use of the online shop (the "Shop") operated by Rostara.co.uk ("we," "us," or "our"). By accessing or using the Shop, you agree to comply with and be bound by these Terms. Please read these Terms carefully before using the Shop.
- Acceptance of Terms
By using the Shop, you agree to abide by these Terms, which constitute a legally binding agreement between you and Rostara.co.uk. If you do not agree with any provision of these Terms, please refrain from using the Shop.
- Products and pricing
2.1. Product descriptions: We make every effort to provide accurate descriptions and images of our products. However, slight variations in colour, texture, and size may occur due to the nature of handmade and unique items.
2.2. Pricing: Prices for products are listed in the Shop and are subject to change without notice. We reserve the right to modify or discontinue any product at any time.
- Orders and Payment
3.1. Order acceptance: Your order constitutes an offer to purchase our products. We reserve the right to accept or decline any order for any reason at our discretion.
3.2. Payment: We accept various forms of payment as indicated during the checkout process. Payment must be received in full before your order is processed and shipped.
- Shipping and delivery
4.1. Shipping: We will ship products to the address you provide during the checkout process. You are responsible for ensuring the accuracy of your shipping information. Additional shipping charges may apply for incorrect or incomplete addresses.
4.2. Delivery times: Estimated delivery times are provided for reference only and are not guaranteed. Delays in delivery may occur due to factors beyond our control, such as customs, weather, or carrier issues.
4.3. Shipping costs: Shipping costs are calculated based on the destination and weight of the product. Any applicable taxes, duties, or customs fees are the responsibility of the buyer.
- Returns and exchanges
5.1. Returns: We accept returns of products in their original condition within 14 days of receipt. You are responsible for return shipping costs.
5.2. Exchanges: Exchanges may be offered on a case-by-case basis. Contact us to discuss exchange options.
- Intellectual property
6.1. Copyright: All content, including text, images, and designs, on the Shop is the intellectual property of Ruth O’Leary and is protected by copyright laws. You may not use, reproduce, or distribute any content without our written permission.
- Disclaimer of warranty
8.1. No warranty: The Shop and its content are provided "as is" without any warranties, express or implied. We do not warrant that the Shop will be error-free, uninterrupted, or free of viruses or other harmful components.
- Limitation of liability
9.1. Limitation: To the fullest extent permitted by law, we shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from your use of the Shop or any products purchased from us.
- Governing law and jurisdiction
10.1. Governing law: These Terms are governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising from these Terms or your use of the Shop shall be subject to the exclusive jurisdiction of the courts in the United Kingdom.
- Changes to Terms
11.1. Changes: We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting on the Shop. It is your responsibility to review these Terms periodically for updates.
By using the Shop, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. If you have any questions or concerns, please contact us at firstname.lastname@example.org.
Thank you for shopping with Rostara.co.uk.