Effective Date: 20 September 2023
- Information we collect
We may collect various types of information, including:
- Personal information: Information that can identify you, such as your name, email address, phone number, and shipping address, which you provide voluntarily when making a purchase or creating an account.
- Payment information: Information related to your payment transactions, such as credit card details, which are securely processed by our trusted payment service providers.
- Non-personal information: Anonymous data such as your IP address, browser type, device information, and website usage patterns collected through cookies and similar technologies to improve our website's functionality and user experience.
- How we use your information
We use your information for the following purposes:
- To process and fulfil your orders, including shipping and delivery.
- To communicate with you regarding your orders, updates, and promotions.
- To improve our website, products, and services based on user feedback and preferences.
- To detect and prevent fraud, unauthorised access, and illegal activities.
- To comply with legal obligations and resolve disputes.
- Cookies and tracking technologies
- Sharing your information
We may share your personal information with trusted third parties for the purposes of order fulfilment, payment processing, and website analytics. We do not sell or rent your personal information to third parties for marketing purposes.
- Data security
We implement reasonable security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. However, no data transmission over the internet or storage method is completely secure, and we cannot guarantee absolute security.
- Your choices
You have the right to access, correct, or delete your personal information. You can also opt out of receiving marketing communications from us at any time. Please contact us at firstname.lastname@example.org to exercise these rights.
- Contact us